ER Greeter, Emergency Room, Saints Mary and Elizabeth Medical Center, Chicago - (chicago, illinois)
Posted: Wednesday, December 27, 2017 7:18 AM
Presence St Mary Chicago
2233 West Division Street, Chicago, IL 60622 United States (US)
Daily Hours: 12
Standard Hours: 36
Position Summary: The Emergency Department (ED) Greeter is responsible for greeting all visitors in a timely and courteous manner, utilizing the computer system to register ED patients, assisting patients and visitors with informational phone calls/inquiries, maintaining the appearance of the information desk, assuring the ED team has sufficient charts on hand, and acts as ambassador to the patients and visitors in the waiting room. The Greeter is accountable for the direct and indirect care of patients and functions under the supervision of the Registered Nurse.
Essential Duties and Responsibilities:
:Greets patients and visitors upon arrival to the ED in a friendly and courteous manner, consistent with the Standards of Performance and Behavior.
:Obtains the patient's name and date of birth. Legibly writes this information on an ID band and places ID band on the patient.
:Accurately performs quick registration of the patient in the STAR system.
:Assists Triage Nurse with transport of patients from arrival to triage area.
:Alerts the Triage Nurse IMMEDIATELY if a patient presents with the following (Notifies the Charge Nurse if the Triage Nurse is unavailable):
:Chest pain : transported to triage area via wheelchair
:Shortness of breath : transported to triage area via wheelchair
:Stroke:like symptoms : transported to triage area via wheelchair
:Altered mental status : transported to triage area via wheelchair
:Victims of Crime, such as victims of sexual assault, domestic violence, gunshot or stab wounds, etc.
:Patients presenting with severe pain and/or bleeding
:Patients with chemical or hazardous material exposure
:ANY OTHER SITUATION OUT OF THE NORM.
Education and Experience:
High School Diploma and/or GED required
Customer service experience preferred.
Business Unit: Presence St Mary Hosp SMEMC
Department Name: Admin General Service SMON
• Location: Chicago
• Post ID: 85869067 chicago